Enrollment in Multi-Factor Authentication (MFA)

Purpose

The purpose of this policy is to improve the security of user accounts by mandating the use of Multi-Factor Authentication (MFA) for accessing Microsoft 365 services. MFA adds an additional layer of security by requiring users to verify their identity using both their password and a second factor.

Requirements

To complete MFA enrollment, users will need:

A Windows laptop (spare laptops can be provided for MFA enrollment)
An Android or iPhone device with internet access for authentication

Definitions

Multi-Factor Authentication (MFA): An additional security layer requiring users to verify their identity using both their password and a second factor.

Responsibilities

The IT department is responsible for ensuring proper authentication of logins and preventing unauthorized access to user accounts.

Procedure

Step 1: Install the Microsoft Authenticator App

Open your smartphone's app store:
- iOS (Apple): Open the App Store.
- Android: Open the Google Play Store.
Search for Microsoft Authenticator and download the app.

Step 2: Initiate MFA Setup

Open a web browser on your laptop and go to http://aka.ms/mfasetup.
Click Next to begin the setup process.
If you do not see this screen, contact IT for assistance.

Step 3: Add Your Work Account to Microsoft Authenticator

Open the Microsoft Authenticator app on your phone.
Select Add a Work Account and enter your work details.
Click Next, and when prompted, scan the QR code displayed on your web browser.
If you already have the app installed with other accounts, tap the blue button at the bottom right and scan the QR code.

Step 4: Complete the Verification Process

After scanning the QR code, the app will link to your Microsoft 365 account.
A verification code will appear in the app, or you may receive a notification to approve the login.
Enter the code or approve the notification, then click Next.

Step 5: Test Multi-Factor Authentication

Log out of your Microsoft 365 account.
Log back in to verify that MFA is working correctly.
Approve the login request using the Microsoft Authenticator app.
(Optional) Select Remember your device for 90 days to reduce frequent authentication requests.

Important Notes

The Microsoft Authenticator app does not provide Peak Processing Solutions with access to your personal data. It only acts as a secure token for authentication.
If you encounter any issues, contact IT support immediately.